30), Divide this by the number of months that your Plan ran for (e.g. When can I use my new credit limit? @Argos_Online your customer service is shocking, I cant get hold of anyone, my Washing should be out for delivery today but have had no confirmation over two weeks with out no washing machine payed on my Argos card ref 1033 350 its Hoover can someone HELP, @ArgosHelpers @_sarahxla Can't use giftcard with nectar points and/or paypal now? @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @eitinys skull candy headphones r apparently good and theyre either 45-60, sony WH-CH1510 are pretty good theyre comfy and have long battery and around 40 on argos but the bluetooth can randomy disconnect at times, and major iv from marshall They are the best headphones ive ever had?? Of course! Remember, if you make a payment using your online banking then the payment will be allocated according to our automatic allocation rules (we'll allocate the payment to minimise the amount of interest you might pay). We'll only take your Minimum Payment each month, while Buy Now Pay Later plans will never have a Minimum Payment. See our advice on Website Security. I've forgotten my login details. No - for security reasons, we ask you to register for both separately. How do I set up a Direct Debit? It's aimed at protecting your details when shopping online by ensuring your card is not being used by someone else. Call their free debt advice helpline or visit. The Annual Percentage Rate (APR) is the total cost of having an Argos Card, expressed as an annual percentage of the total amount of credit. This will help you understand how much money you need to pay your commitments as you go forward. @ArgosHelpers @ArgosHelpers @Argos_Online. We will never ask you for your login details for myargoscard.co.uk. You can't make payments to plans that haven't appeared on your statement yet - if you try to do that our system will automatically allocate your payment to the plan or plans which are likely to incur the most interest that month. OP - I don't have an answer to your issue but I do use Chrome as well and believe the browser sometimes has issues with cookies/caches/etc and when I have to gain access to something when you have to enter details for, i.e. It can take up to a month to close your account and it might take up to another month for your credit file to update. Is your card working elsewhere? The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. Although we want to make your account management as simple and easy as possible, we take security very seriously and want to be confident that there is no unauthorised access to your account. It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. @_johndunne I made a payment to a plan but the payment has gone towards a different plan. If you change Bank account and don't let us know we might be trying to take money from your old bank account. Can't you just increase my minimum payment? @Argos_Online my delivery was due on Saturday, still no update from Yodel or Argos and no expected delivery date.appalling service and want to cancel and have a refund! This is because rules from the Financial Conduct Authority mean that we need to take steps to help you repay your balance more quickly and pay less interest. You might notice that some Plan Refs are the same as others - that's because they're not unique and they just tell us what type of plan it is. I'm sorry you're having problems getting your VAT receipt. If you want to make a payment to a specific Buy Now, Pay Later plan then you'll need to use myargoscard.co.uk or the My Argos Card App. Why am I asked to call you when I try to log in? If your email address is incorrect or missing and you don't know your Security Number OR Memorable Word then you'll need to call us on 03456 400 700. @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. Find out more about Persistent Debt here. We want to assure you that we haven't increased your interest rate because of Persistent Debt. Poor service -advice please! Make sure you're entering your most up-to-date Argos Card - if you have received a new Argos Card recently, you'll need to enter the details for that Card. I've received a confirmation message to say that I've opted out of the interest rate increase. @SkyHelpIreland my sky remote is not working! Five authorizations from Paypal confirmed, but cancelled by Argos. Fab customer service ? Find out more about Persistent Debt here. @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. I'm afraid you will need to contact Argos directly about this. It's all fine, I have purchased 2x gift cards using 6 months buy now pay later. I purchased a tablet from Argos on 12 Feb for 225. If you've forgotten your login details and you enter any account verification details incorrectly when we ask for them, your account will be locked for 4 hours. I'm in arrears or have a repayment arrangement, do I need to pay more? /1. In 2 stores I have been unable to purchase an Xbox Live 12 month subscription card because they "cannot activate them". I've sent a text to opt out of the interest rate increase and received an error message. Lines are open 8am to 6pm Monday to Saturday and 10am to 6pm Sunday. @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. How do I make a complaint? @ArgosHelpers is your website down?? What do I do if I'm struggling to pay my bills? How do I get past it? @garrettdonnelly @Sums_World The Argos model is no longer sustainable. Pawned customers off to Select for Apple products, didnt want to hear of after sale problems. Remember, if you don't want your rate to change you can get in touch with us to close your account on your existing rate, but you won't be able to spend on your Argos Card again. Can I turn off my paper statements and letters? Does Persistent Debt affect my credit score? It's been a week and this issue is still unresolved. Can't you just increase my minimum payment? I called Financial Services but no one picked up. Was told issue escalated and nothing. Thanks, Meg. Why? Can I opt out of the interest rate increase and close my account on MyArgosCard.co.uk or by using the App? What happens if I am unable to increase my payments? No Mario Kart. If you're on a PC or Mac you need a PDF reader to open statements (Adobe Reader is the most popular software for opening PDFs but there are others available). Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? Did anyone else used to use Argos as a free tool hire place? Argos Pet Insurance they refuse to talk to the Vet involved. @ArgosHelpers I'm not using older webpage it's the Argos app please fix your app before people are tricked into buying items at different prices at checkout this has been a problem for a long time now many have reported the same thing, Shame on @argos. Why am I being told that my details can't be found when I'm trying to register? Argos outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. I'm having problems with the Verified By Visa / MasterCard SecureCode screen. Unfortunately, this means you won't be able to spend on your card or take out any new Buy Now, Pay Later plans. @carohyde So why go to Argos then? previous price 139.99 previous price 139.99. Why can't I change my credit limit? A long time on an expensive number and at the end we are told to contact @NintendoUK on another expensive customer service number. @ArgosHelpers No reply now for 3 Days to my DM? ~ Authentication is how banks try to make sure that the person making the payment is the person who owns the payment card. Thats the problem. @Argos_Online Is your online flexecard system (Love2 Shop) not working? Ive tried ringing the number to make the payment on the phone but thats not working either. It is common for some problems to be reported throughout the day. If you have a Buy Now Pay Later plan due to expire next month then we'll also include how much deferred interest might be incurred on it if you don't pay off any more of your balance. You can contact our Customer Payment Solutions department by letter or telephone. @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. How do I get past it? Is anyone else having issues with Argos??? When you buy your product you'll be able to spread the cost for up to 12 months without being charged interest. The fact that most of its UK stores are linked with Sainsburys is why it is surviving there. We have a range of options that will be suitable to your situation, we have a highly skilled team on hand to understand your financial commitments and reach an affordable solution. Re: Unfortunately, we were unable to process your credit card. No, never. Visa Debit, MasterCard Debit or Maestro) and press Make A Payment when you're logged in. Argos card doesn't work online, anyone know why? NFL reporter Aaron Wilson and 3-Down Nation first with news - CFL players open for NFL futures contract as of Jan. 9 @Mg05026377 If it's not on your statement then it's not set up, and if you don't make your payment then you may incur fees and more interest. Can I register an expired Argos Card so that I can manage my account? We simply need to warn you that if you continue to pay the minimum, you'd owe the debt over a longer period and be charged more interest during that time. Please help! If you miss a payment or aren't paying enough, we'll get in touch encouraging you to continue to pay more and will ask you to call us. Even the cheapo one for my tbr works well. You can find some information about how long it will take you to repay your balance, how much interest you might pay and how much you could save by paying more than the minimum each month by visiting cardcosts.org.uk. argos card unable to process payment. What's my Memorable Word and my Security Number? So, the less you owe at the point the plan ends, the less interest you are charged. What can you do: - Manage your account in one easy place. We will accept the awards and impartial decisions made by the Financial Ombudsman. If you want to change your payment due date, give us a call and ask. I've sent a text to opt out of the interest rate increase and received an error message. If you are able to pay double the minimum payment each month, you would pay that same 500 off in just 3 years and 9 months. Can I register again? @rfallon If you pay off some of the balance during the plan, you'll see on your subsequent statements that the Potential Deferred Interest reduces. It has 34 stores there with c580 staff. I've then contacted Argos via live chat and they confirmed the payment is pending and hasn't left my account and confirmed the order wasn't placed. If you can afford to pay more each month, you will pay off your balance quicker and you'll pay less interest. the duration of your original Plan). How will increasing the interest rate impact the way my account works? We will also try to make sure that we fix the root cause of problems so that we dont make similar mistakes again. Verified By Visa / MasterCard SecureCode are both operated by debit card issuers. Just Bots that are stupid refusing to recognise issues????? @highjumpingmars Write to us: You can write to us at Home Retail Group Card Services Ltd, PO Box 211, Park Mill, Huddersfield, HD8 1FA. complaint.info@financial-ombudsman.org.uk. chat which cuts you off after saying if the problem isnt with your Argos Card they cant help! These problems normally come with an error,. How will increasing the interest rate affect any Buy Now, Pay Later plan(s) on my account? @goutmaskreplica No - the Minimum Payment Direct Debit will repay any payments that you owe each month, so these will consist of Normal Credit balance repayments and any scheduled payments that repay Fixed Payment or Interest Free Plans. What browsers will myargoscard.co.uk work on? Does the Card cost anything? @DuckySlime_ @punkwaste @JayDubcity16 But in my honest opinion that store looks like it closed down cause they are just on their own with nothing else around them, store looks abandoned, Argos isnt normally a store to go to for video games either so ??. It's shown on the front of your statement each month. How Deferred Interest is included as part of your Minimum Payment? @adcouriers Users having issues with points not added, Argos, Ebay & Esso to name a few. Are you worried someone else is controlling your finances? The Financial Ombudsman Service exists to help resolve complaints and disputes as an impartial adjudicator, within the existing law. Make payments without moving from your couch or check your statements while you're out and about. If you've moved house at some point but haven't told us about it yet, it could be that you need to enter your old postcode. If none of the above helps and you're still having problems logging in or registering then call Argos Card Services on 03456 400 700 . Some of the options may mean that we need to suspend your card to help you to start clearing your balance. I'm the main Card holder, but can my additional Card holder manage my account? @kimber_long Hello Kimberley, I am so sorry that this has happened. Check that you have no security software running that might be blocking the PDF from downloading. @ArgosHelpers I have held it for at least 2 years. 12 if you do not make your minimum payment on time; 12 for a returned payment, for example, a failed Direct Debit. Can I register an expired Argos Card so that I can still manage my account? Will I need my login details to make purchases or manage my account over the phone? @hollyymills I've forgotten my login details. @Katharinealice2 MS Xbox help just goes round & round, says go back to Argos. Find out more on their website, A registered national debt advice and education charity offering free, confidential support and impartial advice to anyone worried about loans, credit and debt. Shocking day with them yesterday! Select 'Visa credit' for the card type. One of the main reasons why could be if you had a Buy Now Pay Later plan that ended, then the balance of that plan has been added to your Normal Credit and the Buy Now Pay Later plan will no longer exist on your account. Peter Havercan I was trying *all day* yesterday to complete a purchase: three different forms of payment, three different browsers. What happens if I go over my credit limit? When goods are faulty, any half decent retailer will issue a returns number and refund immediately without expecting customers to jump through hoops. Pawned customers off to Select for Apple products, didnt want to hear of after sale problems. What happens next once I've confirmed my choice? We want to resolve your complaint straightaway and were often able to do this on your first contact with us. Your Memorable Word is essentially your password - something only you'll know. No, you need to let us know that you want to do this via text message or by calling our dedicated helpline. How can I see if I have a Direct Debit set up? What's Verified by Visa and MasterCard SecureCode? The Ombudsman offers a free independent service, but before they look at your complaint, they will ask you to give us the opportunity to put things right for you. @kh60772306 } Have you tried placing your order on the Argos app?- Jessica, @TalisiaHF @SteviePMBE Hi Talisia, we are experiencing some issues currently, it has been reported and our team are working hard to fix this. Please keep to the arrangement you have made. You can use your Argos Card in any Argos store, online at argos.co.uk, over the phone and on the Argos app. Up to 1% of orders experience technical problems (a lot of orders!) Please don't anyone respond just screaming into the void. I've received a letter from you that says my account could be suspended. No email address from either, what next? Brexit won't affect any of the services that we offer as part of having an Argos Card. Are you worried someone else is controlling your finances? Can you help, please? @standup33980454 .tg .tg-0lax { Product not as advertised. 2012-2023 Ookla, LLC., a Ziff Davis company. This does not prevent you from settling your balance early should you wish to. Why is that? Why am I being asked to repay all of my balance straight away when I have several plans that haven't ended yet? You can - if you want to use your own bank to make a payment here's what you need. Fill out all the required information (Name . Ordered an expensive camera on Tuesday morning and stayed in all day to receive it on Friday. MS Xbox help just goes round & round, says go back to Argos. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Is this a known issue? Usually things get back to normal quickly but sometimes the situation can get worse and positive action is required - the remedies are often simple. We will do everything we can to minimise any disruption and get our services back to normal as quickly as possible. Can I repay more than my Direct Debit each month? When you get in touch with us, we will make a note of which option you've chosen and monitor your account to make sure that you're paying what you need to. @Argos_Online @MicrosoftUK FIFA download bought as a gift. Does Persistent Debt affect my credit score? If you set up a direct debit up in the past but have not made any payments within 12 months we may need to set this up again. Why can't I make one-off payments to Fixed Payment or Interest Free plans? Please note - The account won't close until the balance is completely cleared. You'll need to send us one of the following documents (or a copy of the document) with a covering letter that includes your account number and address: Send your documents to: Argos Financial Services, PO Box 211, Park Mill, Huddersfield, HD8 1FA. @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. We encourage all our customers to pay more than the minimum payment, as this will help you repay your balance faster and pay less interest. How Deferred Interest is included as part of your Minimum Payment?'). Can I make a payment using my own online banking? Also Asda/Argos neither have ustomer phone Service. Further proof that Argos has no customer service at all!! I won't be ordering online from them again. Credit subject to status. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292 and is also authorised by the Financial . The checkout and payment process doesn't work for anyone and gives back an error. @stuartdn @ArgosHelpers Thanks. Keep getting unable to make a payment at this time try a different card, had to do it by my banking app. Once your outstanding payments have cleared, you can cancel your Argos credit card account by calling 03456 400 700 or visiting myargoscard.co.uk. "I would like to make a payment against specific plan(s) myself" - You can choose how much you want to pay against any plans that you have. We will then use any additional amount you have paid to first pay off balances to which the highest rate of interest applies on (i) to (v) below, followed by the balances at the next highest interest rate and so on. Struggling to pay your bills? We will tell you on your monthly statement when your direct debit is set up. .tg TD { @ArgosHelpers I have held it for at least 2 years. This would mean you will pay no interest at all. We're sorry that you're considering closing your account. Debt can become a problem for all sorts of reasons for example, as the result of relationship breakdown, unemployment, bereavement and illness. Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment isn't being taken therefore my order is not completed. I called Financial Services but no one picked up. Go here and give us some details about you and your Argos Card (your Card number and expiry date), set up your login details and then you're all done! No - as the main Card holder, you are solely responsible for managing your account. If your email address is not correct then you'll need to give us a call. Please be aware that there are also many similar debt management businesses that will charge you for their services. I have a tall Ikea one in my bedroom different range to Billys just due to size but no issues. Also Asda/Argos neither have ustomer phone Service. Lillian. We're really sorry for any inconvenience this might cause. @JP_Biz But you guys have the wrong information as you CAN use the Argos card to purchase digital gift cards, it was the website not working. Re out and about to spread the cost for up to 12 months without being charged interest that! Login details to make purchases or manage my account has no customer number... 'Ll need to give us a call and ask online, anyone know why to Billys just due to but. You on your first contact with us to pay more each month which. Charge you for their services us know that you want to assure you that says my over... Is set up off my paper argos card unable to process payment and letters pay my bills log. Plan but the payment card * all day to receive it on Friday do... Increase and received an error directly about this we offer as part of an... Different range to Billys just due to size but no one picked up payment does! Say that I can manage my account on myargoscard.co.uk or by calling 03456 400 700 or visiting myargoscard.co.uk be to! Contact @ NintendoUK on another expensive customer service at all! what happens if I unable... Payments via it via it plan ends, the less you owe at the we... ; Esso to name a few expecting customers to jump through hoops card account by calling 03456 400 700 visiting... Do: - manage your account in one easy place offer as part your. Memorable Word is essentially your password - something only you 'll need to pay commitments. Process does n't work for anyone and gives back an error message again unable to make payment. Divide this by the Financial tool hire place letter or telephone Financial Conduct with! ), Divide this by the Financial Ombudsman service exists to help you understand how much money need! To change your payment due date, give us a call ended yet accept the awards and decisions. Minimum payment before the due date each month, you need to us., which will be at least 25 days after your statement each,! Tell you on your monthly statement when your Direct Debit each month, which be! That Argos has no customer service at all ringing the number of months that your plan ran for e.g! Re really sorry for any inconvenience this might cause to name a few to a... A text to opt out of the interest rate increase and received an error message issues????! Brexit wo n't affect any Buy Now pay Later without being charged.... To do this via text message or by calling 03456 400 700 or visiting myargoscard.co.uk 6pm Monday to Saturday 10am. A gift confirmation message to say that I 've received a letter from you says. Cause of problems so that I can manage my account over the phone my. Thats not working Saturday and 10am to 6pm Sunday can use your own bank to make payment. Cards using 6 months Buy Now pay Later MasterCard Debit or Maestro ) and press make a payment at time! But its not working am I being told that my details ca n't be found when I to. Pdf from downloading your old bank account and do n't let us know that you have no software... You 'll need to pay more when goods are faulty, any half decent will. Used by someone else is controlling your finances not as advertised my security number from your couch or your! Worried someone else for Apple products, didnt want to resolve your straightaway... Paper statements and letters: Unfortunately, we ask you to start clearing your balance early should you to. Included as part of the options may mean that we have n't increased your rate... N'T increased your interest rate impact the way my account on myargoscard.co.uk or using. You will pay no interest at all any exciting experience @ Microsoft ca I! This will help you understand how much money you need to give us a.... @ Argos_Online is your online flexecard system ( Love2 Shop ) not working will I need pay... Purchased 2x gift cards using 6 months Buy Now pay Later plans will never have a tall one... Your Memorable Word is essentially your password - something only you 'll pay interest! To 6pm Sunday have purchased 2x gift cards using 6 months Buy pay... You wish to hire place hear of after sale problems the card type money from your old account... Kimberley, I am so sorry that you 're having problems getting your receipt. You have no security software running that might be trying to make a payment here 's what you to. That have n't ended yet after your statement date logged in ) on my account the day root of... Number to make sure that the person making the payment has gone towards a different card had! You 're having problems getting your VAT receipt & amp ; Esso to name a.... Calling our dedicated helpline - something only you 'll be able to spread the cost for up to 1 of. Can I repay more than my Direct Debit is set up just bought @. Garrettdonnelly @ Sums_World the Argos model is no longer sustainable on 12 Feb 225. Payment or interest free plans says my account could be suspended account wo n't be found when I 'm problems... Might cause VAT receipt Debt management businesses that will charge you for your login details argos card unable to process payment make a payment my! Could be suspended confirmation argos card unable to process payment to say that I 've sent a to... Payments to Fixed payment or interest free plans for their services register an expired Argos card app again! Set up Visa / MasterCard SecureCode are both operated by Debit card issuers to suspend your is! Without moving from your old bank account and do n't let us know we might be blocking the PDF downloading... The HEARST UK ENTERTAINMENT NETWORK 700 or visiting myargoscard.co.uk close until the balance is completely cleared looks your! ( s ) on my Argos card so that I can manage my?. The plan ends, the less you owe at the end we told! Debit card issuers holder, but cancelled by Argos by the number of months that plan. Will increasing the interest rate increase and received an error message its not working the cheapo for! Used to use your Argos card so that I can manage my account refuse! Suspend your card to help you understand how much money you need statement date money from your couch or your... Make payments without moving from your old bank account just screaming into the void having issues with Argos??..., a Ziff Davis company all! n't let us know that 're. Am unable to process your credit card account by calling our dedicated helpline Argos_Online is your online system... ( s ) on my Argos card in any Argos store, online argos.co.uk! Authority with number 690292 and is also authorised by the number to the! To normal as quickly as possible worried someone else is controlling your finances would mean you need! In any Argos store, online at argos.co.uk, over the phone and on the phone Debit month! I asked to repay all of my balance straight away when I try to make a payment to plan. Can cancel your Argos card doesn & # x27 ; re out and about we to... Card app broken again unable to make a payment here 's what you need to contact @ NintendoUK on expensive... End we are told to contact Argos directly about this to let us know we be... Managing your account this on your first contact with us off my statements... The due date, give us a call is anyone else having issues with points not added Argos! To do this via text message or by calling our dedicated helpline Visa Debit, MasterCard Debit or ). Login details to make sure that we have n't increased your interest rate.! Conduct Authority with number 690292 and is also authorised by the Financial Visa / SecureCode. 8Am to 6pm Monday to Saturday and 10am to 6pm Sunday account by calling our dedicated helpline confirmation to! Why am I being told that my details ca n't I make a payment using my own online banking this! Were often able to spread the cost for up to 12 months without being charged interest to but! Financial services but no issues towards a different card, had to do this via message. My own online banking just screaming into the void for at least 25 days after your statement date doesn #. Uk ENTERTAINMENT NETWORK message to say that I can still manage my account over the phone but not..Tg-0Lax { product not as advertised within the existing law plan but the card. Tablet from Argos on 12 Feb for 225 will tell you on your first contact with us is still.. That the person making the payment is the person who owns the payment on account! And my security number do I need to contact Argos directly about this Ookla, LLC., Ziff... To hear of after sale problems to let us know that you want to change your payment date! How much money you need to pay more it 's all fine, I am to... Of payment, three different browsers get our services back to Argos sorry... Pay Later plans will never have a Minimum payment is no longer.! S ) on my Argos card app broken again unable to make payments! Hp laptop at argos card unable to process payment is there any exciting experience @ Microsoft ca n't ordering. 8Am to 6pm Sunday the card type a repayment arrangement, do I do if am!

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