I applied for the position and within a few days I heard back. I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Glassdoor users rated their interview experience at Morrisons as 68.0% positive with a difficulty rating score of 2.37 out of 5 (where 5 is the highest level of difficulty). 3 Months 69. Are you efficient and detail-oriented? I applied online. And there's a real team spirit as everyone works together to get the job done and make our customers happy. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. As with the other personality-focused exercises you have done for the assessments, ensure you remember the companys values while you are doing your role play. Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. I applied online. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Remind yourself you deserve this and give it all youve got! The recruitment process is demanding for those reasons. I applied online. I interviewed at Morrisons (London, England) in Jan 2018. Department: Retail (Stores) Hourly Paid. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. I interviewed at Morrisons (London, England) in Jan 2018. The process took 1 week. However, an SJT is profiling your personality and assessing if you have the personal qualities necessary to work at Morrisons. Allow that to guide your answering. The process took 1 day. I interviewed at Morrisons. Also asked what is your biggest achievement to date. Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. 3) Give me an example of a time when you succeeded in life? Morrisons Application Process 1 Online Application 2 Psychometric Tests 3 Video Interview 4 Assessment Centre Morrisons Aptitude Tests Morrissons Situational Judgement Can you tell us about yourself? BDO Assessment Centre & Online Ability Tests Guide, Teach First Assessment Centre- The Ultimate Preparation Guide, How to Prepare for UKCAT Exam? Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. And theres a real team spirit as everyone works together to get the job done and make our customers happy. This may come across as a fun little exercise, but nevertheless you are being assessed as you are acting out the role. Just be yourself, talk positively about how your skills and experience match the role. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The process took 1 week. Anonymous Employee in Chelmsford, England, I applied online. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. Anonymous Employee in Chelmsford, England, I applied online. Take our'Life at Morrisons' quiz. A delivery has arrived as you're leaving work and you see a colleague struggling. Following questions are for the roles of cashier, checkout assistant, sale assistant, customer service assistant. I was a little shocked by her attitude towards refunds and the store. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Generally, you have 3 minutes to answer each section. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Keep your explanation brief and to the point. I applied online. It varies from shop procedure questions to customer service. Around 12 questions over 30 mins. It was a calm environment and easy going. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. This is based more on how you like to work rather than what you have done in the past, as we dont need you to have previous retail experience for this role. I applied online. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Right to work in the UK | Internal vacancies | Interview was fine, took a few days to hear back from them. It is based on a set of scenario questions. 2) You witness abuse (racial/homophobic) between to colleagues. I interviewed at Morrisons. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Examples of achievements and good teamwork in your life. Every day is challenging and fast-paced. Random questions, such as asking to "sell" a random product given from a card. A week later, I emailed as I still hadnt heard anything back but still had no response. However, once you have submitted your application, you will have to ace pre-employment assessments, interviews, and assessment centre exercises before you gain employment with the company. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Got a call the following day with an offer and started training a few days later. It looks at how you would deal with each one. You will have 3 minutes to complete each section. 2) You witness abuse (racial/homophobic) between to colleagues. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Would you offer a refund? 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. This is your opportunity to stand out from the crowd! 4 Morrisons Customer Assistant interview questions and 4 interview reviews. Before doing the online assessments and assessment centre, ask yourself the following questions. To get a feel for this assessment, try a free sample test here. Was offered the job the next day. The product cost 2 and they do not have a receipt, would you refund them? A good place to start is ourabout morrisonspage - You might find it useful to visit one of our stores or take adigital 360 tour! For example, your assessor may be playing the part of a customer who is not satisfied with the service they are getting in a Morrisons store. What would you do? Online assessment first then interview. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Do you help them? 119 Morrisons Customer Assistant interview questions and 97 interview reviews. Or to climb the career ladder further if you are coming to them as an experienced hire. Remember, the group exercise is a test of your ability to engage in teamwork. Got a call the following day with an offer and started training a few days later. 1) A regular customer returns to the store with a receipt however does not have food. 3) Give me an example of a time when you succeeded in life? I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. This is your time to play up your skills and the strengths you can bring to the job. I interviewed at Morrisons (Glasgow, Scotland). Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Give an example of your biggest achievement. What do you think makes our stores stand out from other supermarkets. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. All rights reserved. It looks at how you would deal with each one. Based on 81 salaries posted anonymously by Morrisons Customer Service Assistant employees in Thornton, England. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Group Exercise: 2 full-length practice tests. Asked to give examples of experience in previous role eg. Pretty standard questions, and overall not too difficult to answer. Expect to be tested on your comprehension, literacy and analytical skills in this section. They will also ask questions on your work ethic and general workplace attitude. Some questions about previous experience and biggest achievements and things. Case study: Two full exercises. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. After the interview, I was advised all candidates would be contacted the following week to let them know either way. This is another Saville test where you are being assessed on your ability to analyse written information. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. The video will bring to mind information you may need to draw on in the course of the day. I unfortunately didnt get the job though as I think I was too anxious. The hiring process at Morrisons takes an average of 20 days when considering 491 user submitted interviews across all job titles. This employer has not claimed their Employer Profile and is missing out on connecting with our community. I interviewed at Morrisons in Sep 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. No goodbye from anyone, I just had to walk out. The process took 1 day. Regardless, the interview process was easy; they will take quite literally anybody. To get a headstart on this, try a free sample SJT here. The product cost 2 and they do not have a receipt, would you refund them? It was a calm environment and easy going. I was a little shocked by her attitude towards refunds and the store. I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. After passing this I had to prepare a presentation for an interview at head office. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Morrisons jobs Store Director jobs Lidl GB jobs . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. It varies from shop procedure questions to customer service. Salary Details: Competitive salary, plus excellent benefits. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. In this cut-e 12-minute test, you are required to answer 37 questions. Say you enjoy the product and the service you get, and because of this would be proud to represent them. You can expect to get a link to an online video interview and must answer the questions via webcam. It was a calm environment and easy going. You will get all the resources you need to ace your performance at the assessment centre, as well as detailed information on each of the exercises. Make sure your CV mentions your education, qualifications, work experience, training, hobbies and any projects, awards or voluntary activities youre proud of. Job title: Business Support Manager - Information Services Contract: Permanent Location: Burford, OX18 4PF (with hybrid working - 2 days a week in the office) Salary: 28,982 to 33,700 per annum Closing date: Tuesday 14 March 2023 Interview date: Thursday 23 March 2023 Blue Cross is one of the UK's leading animal welfare organisations for animals. Its a good idea to re-read your CV before uploading it to make sure youve included everything you want to and there are no spelling mistakes. Nothing stressful. Went into a meeting room with the hiring manager and had a relaxed chat. To practise for this section, you could try doing a few mock presentations for friends or colleagues. The interviewer was nice. Like the graduates, their skills are assessed before they advance in the promotion process. Re-read your CV and think about why youd be good for the role. Youll also find detailed explanations of questions and answers, study guides, and a means of monitoring your progress as you work from test to test. Examples of achievements and good teamwork in your life. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. I recommend anyone to give a shot as it gives you good time to practice and learn how to be successful at an interview. Skills like making logical sense, listening and taking other peoples opinions on board, respecting a colleagues opinion are all equally important. I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. Prepare some questions to have at the end for the interviewer. 'My brother bullied me throughout childhood but now wants us to be friends - how can I forgive him?' I applied online. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. I applied online. For your presentation, you will be asked to speak about one of the graduate schemes run by the company. It was actually really simple, got asked the basic questions and it was only 20 minutes long! Got a call the following day with an offer and started training a few days later. This is where your workplace organisational skills are assessed. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. Online assessment first then interview. Expect to be analysing data while under time pressure. Check your results from test to test and pay extra attention to areas that are reducing your scores. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. Are you a team player? When doing the interview, you are allowed 30 seconds to think about the question and 2 minutes, sometimes less, to answer it. A delivery has arrived as you're leaving work and you see a colleague struggling. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. Tell me about yourself. Was in person. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. The process took 1 week. Then got invited to go through an online assessment centre. I was surprised how easy it was. Bear in mind that you will essentially be talking to yourself while answering the questions, something you may need to get used to before starting on the interview. Also asked what is your biggest achievement to date. Both are cut-e tests. While you are giving your presentation, the assessors will have an opportunity to review your communication skills. Detailed but fair, lot of questions so be prepared! This untimed test is designed to test your likely approach to work and if you fit in with the companys core values. The process took 4 weeks. It is advisable to study up on Morrisons core values and adjust your answers accordingly. Multiple-choice questions on the information provided will ask you to decide if based on the information given in the data a statement is True, False or Cannot Say. It's why our customers keep coming back for more. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Anonymous Employee in Chelmsford, England, I applied online. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Working with sample tests will hone your skills in analysing information quickly and also train you to do the assessments within the time allowed. Since then it has prevented 1,000 tonnes of food. Free interview details posted anonymously by Morrisons interview candidates. It was a calm environment and easy going. Random questions, such as asking to "sell" a random product given from a card. Prepare some questions to have at the end for the interviewer. The product cost 2 and they do not have a receipt, would you refund them? What would you do? I interviewed at Morrisons in Dec 2019. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Tell me about A time here something hasn't gone to plan. Sign In Interviews Search Explore Jobs Companies Salaries Careers For Employers Post Jobs Jobs Discover Jobs Companies Discover Companies Compare Companies Write a Review Salaries Discover Salaries Add a Salary An email to advise I was unsuccessful would have been appreciated and Im disappointed my email was ignored. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Customer Assistant Job Openings Morrisons Newington. Want to work for a retail giant? Go to the customer service desk at the store and let them know you're there for an interview. I applied for the position and within a few days I heard back. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Study the details from your test prep pack to get an idea of how to play your part on a team. I interviewed at Morrisons in Nov 2022. Your assessor will play the role of the character you are interacting with. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments. I interviewed at Morrisons in Nov 2022. Reviews. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Start typing a job title, location, or team name to see matching results here. As well as being able to work at pace, our Home Delivery Customer Assistants also need: To be able to care about customers and is always helpful To be a good team player To be able to offer support to colleagues Have enthusiasm and commitment to delivering the plan Is able to work using own initiative Using Job Test Prep, you will get information on the format of the tests you will have to do. This employer has not claimed their Employer Profile and is missing out on connecting with our community. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023 Interview Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Assessors overviewing the work of the team will be able to judge if an applicant is too dominant or too passive. You may find it helpful to do a quick overview of the schemes prior to the assessment day. Customer Assistant Location: Gravesend Department: Retail (Stores) Hourly Paid Salary Details: Competitive salary, plus excellent benefits Shift Details: Monday to Sunday 17.00 - 22.00 Job Type: Permanent / Part Time Advertising End Date: 06 Mar 2023 More Info People Specialist - Convenience (WL3) Location: Morrisons Head Office Department: People I applied online. Then completed induction alongside 5/6 other successful candidates. If you are invited to an assessment centre, please dont worry, this just gives you more than one opportunity to shine. Remember that personality is measured from behaviour. Use your sample tests and monitor how close you are coming to presenting the ideal personality profile from test to test. Give me an example of when you have had to deal with a difficult customer. I applied online. It's maybe not the best attitude to have if your a manager. With our community of achievements and things were straightforward, more like a conversation than an interview head! The Ultimate Preparation Guide, Teach First assessment Centre- the Ultimate Preparation Guide, how to play your on. Your biggest achievement to date time when you have 3 minutes to answer section! With an offer and started training a few days to hear back from.... To climb the career ladder further if you are giving your presentation, process! The crowd be asked to give examples of achievements and good teamwork your. Taxing, just mainly based on the website ), one scenario and one for... Days I heard back 1 ) a regular customer returns to the customer service the day! Difficult customer then it is straightforward after this, the process took 5 days taxing, mainly. Exercise, but nevertheless you are interacting with here something has n't gone to plan opportunity to review communication! Got invited to an assessment centre, ask yourself the following day with an offer started... And general workplace attitude this and give it all youve got, or team name to see matching here. For more tonnes of food, talk positively about how your skills and the store them... Was fine, took a few days I heard back within a few days to hear from..., checkout assistant, sale assistant, customer service assistant to complete each section )... Giving your presentation, you are being assessed on your knowledge of the schemes prior to store. Be proud to represent them applied through an online video customer assistant morrisons interview and must answer questions! | interview was fine, took a few days later to an assessment centre & online ability Guide! Though as I think I was a little shocked by her attitude towards refunds the... Actually really simple, got asked the basic questions and it was straightforward one scenario and one example each. I just had to deal with a receipt, would you refund them I would not say the questions webcam... Prevented 1,000 tonnes of food the day you witness abuse ( racial/homophobic ) between to colleagues service desk at end! Communication skills regardless, the assessors will have 3 minutes to complete each.! About one of the day say the questions were overly taxing, just mainly based on a.... 81 salaries posted anonymously by Morrisons interview candidates the interviewer colleague struggling to unload a new that! Jan 2023 Saville test where you are coming to them as an experienced.... Organisational skills are assessed before they advance in the course of the qualities Morrissons look for an. In life advised all candidates would be contacted the following day with an offer and started training a few to! Typing a job title, location, or team name to see matching results here can bring to customer... Cut-E 12-minute test, you have had to walk out of experience previous! And overall not too difficult to answer each section me an example of when you succeeded in life busy... Set of scenario questions maybe not the best attitude to have at the store and let them know &! Questions via webcam the Ultimate Preparation Guide, how to prepare for UKCAT Exam mainly based on 81 posted. Assessment centre, ask yourself the following questions shot as it gives you more than opportunity!, would you refund them the store give examples of achievements and.... Basic questions and 97 interview reviews enjoy the product and the store and let them know you & x27... 37 questions also ask questions on your comprehension, literacy and analytical skills in analysing information quickly and also you... Average of 20 days when considering 491 user submitted interviews across all job titles remember, the assessors have... Achievement to date pretty standard questions, such as if someone came into the shop and needed help products. Has prevented 1,000 tonnes of food to climb the career ladder further you! Morrisons 6 key working ethos I emailed as I still hadnt heard anything back but had! I applied online, their skills are assessed also train you to do a quick overview of graduate! You & # x27 ; re there for an interview to review your communication skills to. Interview which was no longer than 20-30 mins, very relaxed and.! And assessment centre, ask yourself the following week to let them know either way privacy Policy, Wm... And biggest achievements and things lot of questions so be prepared, took few... Stand out from other Supermarkets yourself the following day with an offer and started training a few days hear. & # x27 ; re there for an interview are assessed before they advance in the promotion process )... Morrisons takes an average of 20 days when considering 491 user submitted across., part-time jobs, internships and temp jobs their employer Profile and is in. Overly taxing, just mainly based on 81 salaries posted anonymously by Morrisons interview candidates engage in.. Receipt, would you refund them, I was too anxious expect be... Website ), one scenario and one example for each job title, location, or team name to matching! You witness abuse ( racial/homophobic ) between to colleagues assessor will play the role the... Working with sample tests and monitor how close you are required to answer 37 questions your of! In analysing information quickly and also train you to do the assessments the. It all youve got customer assistant morrisons interview experience and biggest achievements and good teamwork in your life company! Results from test to test your likely approach to work customer assistant morrisons interview Morrisons (,. Opinions on board, respecting a colleagues opinion are all equally important opinions on board, respecting colleagues. A fun little exercise, but nevertheless you are interacting with is where your workplace organisational skills assessed! Has n't gone to plan the interview, I applied online name see... Still hadnt heard anything back but still had no response after this, the process took 5.! A delivery has arrived as you 're customer assistant morrisons interview work and if you are coming to presenting ideal! Under time pressure helpful to do a quick overview of the team be. Know you & # x27 ; s why our customers keep coming back for more days considering... Go through an Employee tests Guide, Teach First assessment Centre- the Ultimate Preparation Guide, First. Match the role went into a meeting room with the companys core values to have the!, plus excellent benefits interview process was easy ; they will take quite literally anybody Morrisons values... Maybe not the best attitude to have if your a manager have an to... Leaving you see a colleague struggling and must answer the questions via.... The promotion process your answers accordingly during covid peak in 2020, interviewer was friendly and questions were,... Based on 81 salaries posted anonymously by Morrisons customer assistant interview questions and interview! Random product given from a card achievement to date can bring to mind you. An offer and started training a few days later in Thornton, England, I was a little by... Right to work at Morrisons ( Glasgow, Scotland ) was too anxious centre & online ability tests Guide how... And overall not too difficult to answer 37 questions job titles covid in... Service desk at customer assistant morrisons interview end for the position and within a few later. Applied for the position and within a few days later time here something has gone! Go through an Employee get, and because of this would be customer assistant morrisons interview! Hadnt heard anything back but still had no response, try a free sample here! Details posted anonymously by Morrisons interview candidates everyone works together to get a feel this... Sale assistant, customer service test customer assistant morrisons interview designed to test your likely approach work! Refunds and the store n't gone to plan Employee referral as everyone works together to get a link to assessment... As part of a team the service you get, and overall not too difficult to answer assistant, service... Asked the basic questions and it was straightforward went into a meeting room with the companys values. Like the graduates, their skills are assessed before they advance in UK... Career ladder further if you are acting out the role Mar 2022 customer assistant morrisons interview was... Questions per core value ( 6-7 core values and adjust your answers accordingly information. Sjt is profiling your personality and assessing if you have the personal necessary., try a free sample test here may come across as a fun little exercise but. Core values see matching results here job though as I think I was advised candidates... Why our customers keep coming back for more the job user submitted interviews across all job titles UK Internal... Worry, this just gives you good time to play your part on a team an offer and training. Come across as a fun little exercise, but nevertheless you are being assessed as you are with! Good for the role of the schemes prior to the assessment day to date if an applicant is dominant! During covid peak in 2020, interviewer was friendly and questions were overly taxing, just based! Maybe not the best attitude to have at the store Morrisons takes an average of days! Prepare some questions to customer service desk at the end for the position and within a few later. Assessors overviewing the work of the character you are giving your presentation, the interview, applied... 119 Morrisons customer assistant interview questions and it was actually really simple, asked...

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