westjet business class menu
For example, on my flight they had four small plates, three large plates, two light fares, three desserts, and then a good breakfast selection. If youre hot, remove a layer. The current welcome offer on this card is quite lucrative. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Canada, Flights, UK January 2, 2020. Not once have you mentioned SQ! I maintain that their business class dining is very good though and usually consistent. With some experience and a few months, the meal times shrank dramatically to acceptable levels. WestJets 787-9 business class cabin is intimate, and consists of just 16 B/E Aerospace Super Diamond reverse herringbone seats. The airline selected the seemingly ubiquitous Super Diamond reverse-herringbone seat for its all-new business-class product, but chose to heavily customize the product with its own design flair. They're planning on launching a custom built lounge next year though. Okay, now on to the actual flight. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. I say that because I overhead the conversations the flight attendant had with most passengers, and everyone was going on holiday, visiting family, etc. WestJet offered three Wi-Fi options for this flight: a 90-minute pass for CA$10.99 (about $8), a full-flight pass for CA$21.99 (about $17) and a 24-hour pass for CA$32.99 (about $25). Years ago I worked at DL when they transitioned from 3 class to 2 class (with a significantly more robust than before J class meal service). Airborne to clean up of linens after the service is 2.00 to 2.15 depending on the crew. I boarded through door two, where I was greeted by two flight attendants and pointed left into business class. [tpg_rating tpg-rating-score="81" ground-experience="11" cabin-seat="27" amens-ife="12" food-bev="18" service="13" pros="Gorgeous cabin, friendly and attentive crew, great food." The Wi-Fi speeds were excellent when I used it. As a OW Emerald I feel my status means nothing with AA and the service is rough. Recently, looking for a way to get home from a trip to Europe, I decided that I'd try to get on board the WestJet 787, both to aid me in my quest to requalify for Delta Diamond Medallion status for next year and, more importantly, to give this new-to-business-class carrier a try and see if it could compete with the best names in the industry. But Ben, maybe you were starving and eager to eat & drink something. On one carrier I worked with we presented each biz passenger with a welcome letter signed by the captain. WS Rewards elites get Plaza @John Only a fool would imagine that what we are having is a sincere and willing interaction between two adult strangers. There are hundreds of ways to make someone feel welcome without engaging in silly banter about being so thrilled to @ Mark Yes it was 'scripted' - but it was appreciated and an individual touch. Especially an airline that previously didn't have business class. When it comes to the speed of service in business class on a transatlantic flight, generally I tend to think that the first drink should be served no later than 45 minutes after takeoff, and the entire meal service should be done no later than two hours after takeoff. In a world where flying has become a bland, grey and disengaged form of transport, where crews sit doing endless paperwork in a galley or worse, hide behind galley curtains - it makes a welcome change to have even a scripted welcome, a taste of wine before a glass is poured and my name used when addressing me. There are noise canceling headphones, which are alright, but nothing special. And the crew was fantastic: relaxed and collegial, but also laser-focused on serving the passengers. My hat is off to them! Well, neither. While many airlines use the entire space between doors one and two on the 787-9 for business class, WestJet squeezes both business and premium economy in that space, and then the rest of the plane is economy. 1 Seats only available in Business on the Boeing 787 Dreamliner. That's a huge crew complement for an economy heavy 787-9, especially as there were only two crew working the Business Cabin. Dinner in under 2hrs is almost guaranteed. 3 Overweight and oversized baggage fees may still apply. I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert . Canadian service in general is very slow,its not just Westjet. Think it will all be worked out in a few months until they find their groove. View Menu. So while WestJet is a well established airline, I almost felt like I was flying a brand new airline based on the fact that this was a completely new concept for them. Oh well, it is truly West Jet. I had assigned myself seat 4A, the window seat on the left side in the last row. They have a dine on demand menu with an extensive selection. There just weren't all that many flicks that appealed to me, though I finally was able to find two to watch -- one during the first meal and one after my nap during the second meal. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. That's a lot of Amex points. For me the serving of the meals on board did not seem too long especially because Business travelers in Business or 1st Class have access to lounges where they can have drinks or food prior to their flights. Reminded me of Wardair or Canadian Airlines but better. Improve earnings, maximize rewards and track progress toward dream trips. Overnight, you want the sleep time. We had quite a long taxi, and at 7:45PM were cleared for takeoff on runway 35L. I happen to be passionate about good customer service because that is WHO I am and I agree that is how I like to be treated. Yes, the three sisters from Canmore, Alberta! It sounds like Im about to give this flight a 10/10 rating, eh? Dry air blowing on you just leads to dry eyes. Waiting at my seat when I boarded were a comfortable and high-quality pillow and plush blanket that felt like it would have been right at home on a comfortable couch in someone's living room. The reason I enjoy the myriad of reviews is that they seem preposterous in an enjoyable way. It's a very important part of the flying experience, especially with someone like me that tends to feel warm. I imagine airlines have done surveys and found they arent worth the extra expense. We purchased the ticket with The Platinum Card from American Express, to take advantage of the card's 5x bonus category on flights purchased directly through the airline or with Amex Travel. Do you know when their party in the sky is going to be bookable? Is this your first time in WestJet business class? For an explanation of our Advertising Policy, visit. As a Canadian, I find Westjet's introduction of reverse herringbones on the 787 as a major development. Two people for 16 passengers plus dine on demand sounds like too much work and not enough FAs. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. When fully reclined, the bed was comfortable and wide enough for me, and even though it was a daytime flight, I was able to take a very-much-needed two-hour nap. Next to that were the two enclosed compartments. I imagine airlines have done surveys and found they arent worth the extra expense. You can only take off so much clothes. Neither is this North American Airlines sleazy PR as suggested previously. What the heck! Even though flight attendants started taking meal orders on the ground, they werent able to finish, so they continued in the air. Everyone working in the lounge was friendly and made sure to come up to me to tell me when my flight was about to begin boarding. Learn more. WestJets 787s also have Wi-Fi, with pricing based on how long you use it for, rather than data usage. Any truly skilled hospitality professional knows not to use them, as they grate with many customers. Calgary based Westjet has been purchased by Onex Corporation in a multi-billion dollar deal. The only challenge is the pace of service, but I trust that over time that will work itself out. Nope - I am paid to ensure my airline makes a profit, my routes create sustainable revenue, my cargo payload is sufficient to balance the loss making passenger traffic and a safe and efficient business model is secured for the sales country I oversee. Thai beef meatballs glaze with cilantro lime rice, stir-fried vegetables and red chili glaze. I am amazed you didn't get it, Lucky! I was asked when I wanted to eat, and I said as soon after takeoff as possible. The good news is that the business class cabin feels cozy. ECONOMY CLASS 1-4+ HOURS On Westjet flights, you will receive complimentary water, soft drinks, coffee, tea and juice, plus a sweet or savoury snack. Then to the right of the seat was an armrest that could be raised or lowered, which also acted as a storage compartment. The seatbelt sign was turned off 10 minutes after takeoff, at which point the crew closed the curtains between cabins. Pauls Trip Report had the same exact issue you did and said it took 5 hours to complete the meal service on his flight. Also waiting at my seat were noise canceling headphones, which were just alright. My experience with SQ is that they're a solid airline, but they charge a premium and their ground product is lackluster. For the starter I had the British Columbia sockeye salmon mille-feuille. 1) On which routes will Westjet be flying this plane besides Calgary to London? That includes four rows of seats in a 1-2-1 configuration. What makes you think you are in the majority in thinking they matter? Sounds like the only thing that fixes that concept is a third FA. Pushing back Calgary Airport As I was making my way through my cocktail and popcorn, the FA came back to begin setting my table for lunch. When I flew WS J between YYZ and YYC it took an hour and a half to serve breakfast which was on a tray. I decided to have WestJets signature cocktail, which consisted of green tea, cranberry juice, and vodka. Cost includes $12.95 plus applicable local sales tax. If you are flying for a business Westjet with your team or maybe on any big family vacation, if you are traveling in a Ticket of more than ten then you can book flights under . Got adjacent seats in row 1,anyone know if in the middle you can speak to the person next to you, in this case my good lady, or is there a screen? In a 16 seat J Cabin, it would be tough to dedicate 3 FAs, WS will likely have to change the crew positions to designate one person as the C/S rep and the second as the G/W. Duration: 8hr30min Then to the left of the seat was a literature pocket. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel. WestJet is a Canadian low-cost carrier. The decor of the cabin looks economy, no PJ to offer? {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. But what I really can't believe is that on April 30, there is still snow on the ground in Calgary???!!! I was served my (excellent) meal in row 4, 45 mins after 1A got theirs. customer service is always welcomed by those who are discerning enough to appreciate it.. Mushroom soup (for some reason the salad isn't marked Vegetarian), followed by mushroom risotto. Sounds like they did a great job (other than the big issue you pointed out). Cheese enchiladas with Spanish rice, green chili sauce and street corn. The airline predominantly used dark blues and grays, with splashes of deep brown to give the cabin a warm, rustic feel while at the same time being fashion-forward and modern. Find the right card for you. They might as well rename the dine on demand menu the dine the entire flight and dont sleep menu, because thats how I was feeling. You can't get a business class seat in their new Dreamliner without paying the cash fare. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. I am intimately aware of how KL work (less so QF but have flown them 20 or 30 times in the last decade or so). On the one hand, they're proud of the airline for being a sort of 'national champion' and how the strong brand reflects on the country. But let's see your trip reports from your sri lanka trip!! The business-class cabin on WestJet's 787-9s is small and intimate, with 16 seats spread across four rows. Like, just less than half the flight. I can't wait to see this aircraft help WestJet build out its long-haul network further, and with more flights added to more destinations, I foresee this airline becoming a favorite of mine going forward. Flight attendants were professional and on top of everything they were doing, but also approachable, kind and informal enough that it didn't feel stuffy. Another 20 minutes later at this point three hours after takeoff the appetizer was served. To me, it didn't feel as in-your-face as, say, a Virgin Atlantic cabin, but it wasn't boring and bare bones, like some other airlines that use this same seat (looking at you, Aeromexico). @ronnot sure which flight you are on that it takes SQ 2.5 hours. This year, though, that's changed in a big way. WEstjet J is for actual Business travellers, who pay J fares with money. After that, I asked about which lounge I'd be allowed to visit. One of the first things I noticed upon boarding was WestJets relaxing boarding music. Seasonal start and end dates apply and are indicated in the booking flow. Creepy nonsense. Again, for an airline that had only begun offering a true business-class product a few months before I flew, the service was excellent. By the way, I thought the menu looked really, really good. Part of the customer experience and inflight catering team of westjet is from QR. @ Anthony -- See this post for all of their current route plans: Im going to split up service into two parts, because yes, there is a catch. After two awful steerage AC flights to Canada, Id cheerfully give WJ a look but would prefer they flew to LHR instead of LGW. @ Mark My only point is that regardless of the sincerity or otherwise of the individual providing the service, the PERCEPTION of sincerity , at least for me, is lessened by the use of the stock/standard phoney phrases. Just as a comparison at BA Just a quick question about the crew complement - you said 'Yvonne' introduced herself and her eleven colleagues in the cabin. I ordered the ginger and apple juice, as well as a cappuccino, to drink. In the beginning, there were major teething problems such as extraordinarily long meal service times. Again I have no idea about the market positioning of this product. Give them some time, they'll iron out the kinks. Only problem with this service is the hideous Gatwick, Londons second worst airport after the misnamed London Stansted (aka London East Europe). which seems strange or is there a gap in the lid? It was 40 minutes after takeoff before my order was taken. Yep, we had the same issue on Monday for LGW-YYC. Did Ben notice whether there was a "Galley Witch" (G/W) FA? It felt so high-end, and the fact that this was WestJet's first crack at business class made it all the more impressive. My appetizer was served 3hr after takeoff Your preoccupation with air nozzles hurts the value of your reviews. WestJet has a fairly premium-light configuration on their 787. Welcome onboard, were so glad youre here today. WestJet 787 Business Class dining service Small dish: Salmon Mille-feuille Small dish: Italian Antipasto Main Course: Alberta Beef Short Ribs with a glass of ice wine from Ontario Main Course: Scampi Ravioli Dessert: Pie Junkie Sour Cherry Pie Salt and Pepper shaker resembling the shape of three sisters of Rocky Mountain Give them some time, they'll iron out the kinks. Im a bit surprised they serve this in plastic cups rather than in proper glassware. WestJet's standard checked baggage / carry on luggage fees follow: First bag: $30.00 CAD / $35.40 USD. I second lucky in that QR is the benchmark for service, food and hard product, I just haven't flown better with that amount of consistency. Thanks to the system's newness, there were plenty of map views, which I always love to play around with. Seems like a great product. To eat I ordered fresh fruit and a greek yogurt parfait. The seats in WS J appear to be the same as AC, AC has a mattress pad and serious, professional service, plus I have the arrival lounge in the Queen's Terminal when I get to London, and the AC lounge on the way home. 2 Selections vary depending on aircraft, flight length, time of day and availability. FAs addressed me by name, turned down my bed when I was in the lavatory after the first meal, and responded quickly and happily to any request I had. These long haul flights and routes could be to cities in Asia, Australia and Europe. We paid a total of $1,772 for the one-way flight between London's Gatwick Airport (LGW) and WestJet's home base in Calgary, Canada (YYC), and round-trip tickets were pricing out at about double that cost, around $3,500. https://onemileatatime.com/westjet-787-routes/. Something ain't right in Denmark if you went that long without having to take a leak! I enjoy the service but also appreciate the down time before landing. I love anything with goat cheese, so I went for the avocado salad, and was so happy I did. @SuperVC10 That would leave Canada with one airline. Thousands of dollars oneway to Gatwick? After one hideous Air Canada experience Id give them a look if the price is right. I cant agree more, and I always appreciate when crews make an effort to be personable and warm through a little chit chat and banter. Prices may not reflect real-time pricing or availability. A few minutes later we pushed back, at which point the safety video was screened. I wish WS well on this 787 endevaour but unless they go into a JV with AF/KL/DL or join Skyteam, then I don't see the economics working. WestJets 787 has a top notch entertainment selection. The J class cabin on the 787-9 runs from door 1 to door 2, has a total of 3 washrooms (some shared with Premium Economy) and has never disappointed Four hours to complete a dinner service (as elegant and personalized as it is) is ridiculous! I mean WS only have one lounge, the Chinook which they recently took over at YYC. This reflects in the marvellous service. It has three classes: Business, Economy Premium and Economy. Each seat featured a number of storage spaces -- a real strong suit of this particular seat type. The ones on AA feel more sterile than a hospital. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. I travel for pleasure only, no business. In total, we earned 8,860 Membership Rewards points for this flight, worth about $180 according to TPG's current valuations. They're planning on launching a custom built lounge next year though. Our food service and menu offerings vary by cabin type, aircraft and flight duration. WestJet reminded me of Qatar Airways in that regard, as everything was placed directly on my tray, there was a personal bread basket, etc. Now " why would one do Westjet instead of AC at price parity? " I had a truly memorable flight with WestJet. Westjet is only for cash bookings, unlike every other carrier referenced above by Ben and by all commenters. I feel like it should be possible, but when I called they couldn't see space, and I don't see it online. Is it sour grapes for me to observe that KLM/Flying Blue is not a dominant loyalty currency for Canadians and to point out that in a market with hundreds of credit cards in Canada, not one earns FB points directly and not one offers FB as a transfer partner? Please view our advertising policy page for more information. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. Before you step into the streets of Europe, put your seat down and feet up in the Business cabin on board our Boeing 787 Dreamliner. . I always encouraged my team to provide excellent customer service from the moment they were with the passengers to the moment they disembarked. Update: Some offers mentioned below are no longer available. The seatbelt sign was turned on about 20 minutes before landing. They were so diligent in sourcing local for the food menu, so I'm not sure why they couldn't have had at least a red and white from Canada. I was impressed by the way it was set and by the silverware and plating. Like I said, the two ladies working business class were so lovely that I cant possibly fault them for this, but I think that WestJet needs to temporarily increase staffing in business class until a groove is figured out, or something. We touched down at Gatwick at 11AM sharp, and from there had a 10 minute taxi to our arrival gate, where it was pretty quiet. In general I find WestJet staff to be friendly and well intentioned, and this flight was no exception. Sweet chili-noodle salad with garlic-ginger beef. Being based in Singapore, I would only fly them if I had no other choice, standards have dropped off pretty significantly. 10 minutes later warm towels were distributed. At every interaction the crew asked how I enjoyed everything (the drink, the food, etc.). I immediately knew that I wanted the poutine. Otherwise, great looking cabin and food. Sara was incredibly diligent with how she took the order I was asked if I wanted still or sparkling water, if I wanted ice and lemon with that, if I wanted to switch drinks with my main course, if I wanted to eat right away, if I wanted to have breakfast, etc. Well, of course, having loaded 3 large planes inside a 787 cabin things were going to be tricky for the F/As. I also had to wait another 1 hour because they forget to put my main in the oven. Must keep an eye out for new 787s. I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert was still TBD, as I'm usually stuffed after the main course. I travel for pleasure only, no business. In reading other reviews of this product in anticipation of my own flight, I was expecting an incredibly drawn-out service. Hope WJ gets in with an alliance. Recently flew from YTO to LGW with westJet in the old style (but very good) Premium cradle seats. I personally hate it when the pace of serving the meals is hasty or fast,no time to digest at all. This was one of the best beef dishes Ive ever had on a plane. Memorizing the location of meal trays, drinks trays, clean tray liners, paper cocktail napkins, first-service table linens and second-service linens, racks of various size glasses, tin foil, sliced lemons & limes, corkscrews, hot gloves, styrofoam cups, tongs, ice buckets, dry-ice, milk & cream, tea pots and coffee pots, stir sticks, hot cocoa mix, etc., etc. Or Canadian Airlines but better no other choice, standards have dropped off significantly. On his flight one do Westjet instead of AC at price parity? ever! Two people for 16 passengers plus dine on demand menu with an extensive selection B/E Aerospace Super Diamond reverse seats... This card is quite lucrative cocktail, which also acted as a cappuccino, to.... To give this flight, I was expecting an incredibly drawn-out service it for, rather than data.! 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